Business Support for Hearing Accessibility

Making workplaces inclusive for deaf and hearing-impaired staff and customers

RNID helps businesses create accessible workplaces and customer experiences for deaf and hearing-impaired individuals. Our comprehensive resources, training, and guidance ensure your organization can communicate effectively with everyone.

BSL Interpreters

Access qualified British Sign Language interpreters for meetings, events, and daily operations.

Deaf Awareness Training

Comprehensive training programs for staff to understand and support deaf colleagues and customers.

Assistive Technology

Guidance on hearing loops, captioning systems, and other assistive technologies for your workplace.

Recruitment Support

Make your recruitment process accessible and welcoming to deaf and hearing-impaired candidates.

Creating an Accessible Workplace

Physical Adjustments

Hearing Loop Systems: Install induction loops in meeting rooms, reception areas, and public spaces

Visual Alerts: Use flashing lights for fire alarms, doorbells, and phone notifications

Acoustics: Improve room acoustics with sound-absorbing materials and reduce background noise

Lighting: Ensure good lighting for lip reading and sign language communication

Quiet Spaces: Provide quiet areas for phone calls and conversations

Communication Adjustments

Captioning: Provide live or automated captions for meetings and presentations

BSL Interpreters: Arrange interpreters for important meetings and events

Written Communication: Follow up verbal instructions with written summaries

Video Calls: Ensure video quality allows for lip reading and BSL

Note-takers: Provide support in meetings and training sessions

Our Training Programs

Legal Obligations & Best Practices

Under the Equality Act 2010, employers and service providers have a legal duty to make reasonable adjustments for disabled people, including those who are deaf or have hearing loss.

Key Requirements:

  • Reasonable Adjustments: Employers must make changes to remove barriers faced by deaf employees
  • Discrimination Prevention: Ensure no one is treated less favorably due to their hearing loss
  • Accessible Services: Service providers must ensure deaf people can access their services
  • Communication Support: Provide appropriate communication aids when needed

Need Guidance?

Our team can help you understand your legal obligations and implement best practices tailored to your organization.

Contact Our Business Team

Ready to Make Your Organization More Accessible?

Contact us today to discuss how RNID can support your business in creating an inclusive environment.